Frequently Asked Questions

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General

Visit this link for an instructional video on how to re-thread the ripcord.

Zeagle BC’s are flexible, modular systems of components that integrate all buoyancy related elements, including weights, into a compact and efficient system. When it comes to sizing and configuring a buoyancy system for you, Zeagle buoyancy systems offer options that are simply not found in other manufacturer’s products. The modularity and interchangeability of Zeagle components means that if in the future you change the kind of diving you do, your BC can change, too.

Yes. Because of the uniqueness of the design, the Zeagle System will fit quite differently from a conventional BC. The waistband will be lower, well below the diaphragm (so it won’t restrict your breathing), the front of the BC is open, reducing restrictions further, and the buoyancy is low down on the back and sides, where it can expand outward without compressing your chest. The result is greater comfort and a more balanced attitude in the water.

Including the weights as part of the buoyancy system improves balance and comfort in the water- it keeps your body from being pulled in different directions by the opposing forces of lift and weights. All Zeagle BC’s since 1982 have been designed to be weight integrated.

Zeagle’s patented Ripcord system allows for a single point instantaneous release of the weights from almost any position in the water. When compared to a weightbelt release or the two handed systems used on many other weight integrated BC's the Ripcord is far simpler and more reliable. Some BC's offer a more economical pull out system that requires a two sided release to drop all the weights.

In most circumstances we recommend that the diver put on their BC first, then place the weights in the weight pockets. This avoids having to lift the entire scuba system and weights together.

People come in more than five sizes- the Personal Fit System is a system of interchangeable components that allows your Zeagle dealer to custom fit a buoyancy system to your body and your style of diving. In addition to fitting waist size, chest size, and torso length independently, we can adjust the style of various components and the amount of lift in the buoyancy system to match the type of diving you do.

All Zeagle Ballistic BCs (Ranger, Tech, 911, SAR) as well as backplate systems, can be used with twin tanks. The easiest method is to use the Twin Cylinder Mounting Plates- click here to see an illustration of this system. For a printable PDF file showing this option, click here. To see an instructional video on using the Ranger/Tech/911 BC with double tanks click here.

Zeagle’s Personal Fit System was designed with women in mind. It’s very common for women to fit a size smaller in the shoulder section of a Zeagle BC than they fit in the waist size- a medium waist with small shoulders, for example. On our heavy duty BC's we offer narrower women's shoulder sections with smaller buckles that will fit women's upper bodies better. Of course the advantages of weight integration and doing away with the weightbelt are often even greater for women than for men. The greatest difficulty in properly sizing a woman's Buoyancy System is not finding a smaller size, or allowing for the bust, but lies in the fact that women's bodies have a defined waist where a waistband must fasten in order to secure the BC. At the same time, women tend to have both a shorter torso length and a lower center of buoyancy compared to men. So conventional buoyancy systems,which would ideally be worn lower for best balance and comfort, must be worn higher, around the narrowest part of the waist, in order to be secure. Zeagle has two BC models specifically designed with these considerations in mind; - The Zena is an extremely light and comfortable BC, ideally suited for warmer water diving. It is designed and constructed to be worn over a bathing suit or light warm water suit. The Zena's twin waist and hip band system provides a way for women to securely position the weights and buoyancy below waist level, around the body's center of buoyancy. - The LaZer is a heavier-duty BC with the same ideal fit for a woman's body shape. It is still considered to be a travel BC and can be worn over a bathing suit, but it is also made to be worn over a wetsuit or drysuit that might be needed in local diving conditions. It has all the features of the very popular Stiletto BC, but with a vest that is scooped at the rear to comfortably accommodate a shorter torso and wider hips than a Stiletto.

Zeagle BCs are designed to fit low on the body so the lift is positioned near the body’s center of buoyancy. This results in a very neutral surface flotation, leaving the diver free to assume any position in the water. Many non-Zeagle rear flotation BC’s fit high on the chest, the same way most nonintegrated jacket style BC’s fit. In addition to being less comfortable, this volume of lift high on the back can cause the diver to be rotated forward when attempting to stay upright on the surface.

It isn’t necessary, and it adds bulk and weight.

Zeagle makes buoyancy systems for everyone– from the occasional vacation diver to the most professional Search and Recovery divers. Your dealer can help you select a system and appropriate accessories based on you size, experience, diving environment, the kind of diving you do, and the kind of diving you want to do in the future.

All Zeagle Buoyancy Systems are hand sewn from the best available materials and heavily reinforced at all stress points. Our style of construction is labor intensive and expensive, but it results in a more durable, better fitting BC. Individual components of the system are replaceable or repairable if damaged. This quality of construction makes it possible for us to offer a limited lifetime warranty to the original purchaser. If a defect appears or the system fails at any time while you own it, Zeagle will repair or replace the system free of charge.

We have available downloadable versions of product owner's manuals. These are in PDF format, which is a file format that can be viewed and printed from virtually any computer platform. If you don't have Adobe Acrobat Reader (necessary to view the files) it can be downloaded free of charge here.

Use our dealer search page to locate authorized Zeagle dealers. Note that purchasing from anyone other than an authorized dealer may result in exclusion from Zeagles Lifetime Warranty program, which is granted to the original purchaser only. If you have any doubts about whether a dealer is or is not authorized, please call or email Zeagle.

The 1st stage serial number is stamped on the body of the 1st stage. The 2nd stage serial number is located on the rim of the mouthpiece flange- lift up the mouthpiece a bit and look at the edge that faces out. Photos showing these locations are in the Zeagle Regulator Manual, downloadable here.

You can register any of your Zeagle products online at http://zeagle.com/Registration.

Regulators-

Limited Lifetime Warranty To The Original Owner

1. Your regulator is guaranteed against defects in materials and workmanship. This warranty does not cover normal wear, or damage from accident, abuse, neglect, alterations, improper usage, or failure to follow reasonable care and maintenance as outlined in this manual. Under this limited warranty, Zeagle will either repair or replace, at its sole option, any original equipment or parts that fail to perform as intended. Shipping and Labor charges are not included and must be paid by you. To validate your warranty, you must fill out and return your warranty registration card to Zeagle within 30 days of purchase. This Limited Lifetime Warranty excludes filters, hoses, O-rings, diaphragms and mouthpieces, which are warranted for two years from the regulator’s date of purchase. Filling out the card requires printing CLEARLY the serial numbers of both the first and second stages. You can also register your regulator at www.zeagle.com on the internet in the "Registration" section. The first stage serial number is stamped on the DS-V, ReZort, RaZor or Envoy first stage between the ports. The 50-D first stage is stamped on the top of the turret bolt. The Flathead 7 and LT first stage is etched on the top of the body. The second stage serial number is stamped on the mouthpiece tube. To read this serial number you must fold back the flexible silicone mouthpiece to expose the numbers. Each serial number consists of a prefix letter followed by six numbers. All of the digits of both the first and second stages must be CLEARLY printed on your warranty registration card for your warranty to be activated.

2. For proof of original ownership, you must save the original purchase receipt. It is your record of when and where the regulator was purchased. It also lets you know when your annual service should be performed.

3. To keep the original-owner limited lifetime warranty in effect, you must have your regulator inspected and serviced annually, within 30 days before or after the anniversary of the purchase date. Failure to do so will invalidate your warranty. This servicing must be performed by an authorized Zeagle dealer. Save the receipts from this servicing for your records.

4. This limited warranty applies only to the original purchaser, and then only to certified divers.

5. Sometimes products from other manufacturers are attached to Zeagle equipment. This warranty does not cover those other products or make any claims as to the performance or suitability of those other products.

6. This limited warranty applies only to regulators sold through authorized Zeagle Systems dealers.

7. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state.

Disclaimer And Limitation On Remedy

(Some States do not allow limitations on how long an implied warranty lasts or do not allow exclusion of incidental or consequential damages, so the following limitations or exclusions may not apply to you.) Zeagle expressly limits any and all warranties, expressed or implied, to the terms of the limited warranty as set forth above. Your remedies are limited to those contained herein and are in lieu of all other remedies, whether based on breach of warranty or contract, negligence, strict product liability or other tort. Zeagle specifically disclaims liability for any consequential, special or indirect damages arising out of the use of Zeagle Equipment.

 

BCs-

LIMITED LIFETIME GUARANTEE TO THE ORIGINAL OWNER

Your BC is guaranteed against defects in materials and workmanship. This guarantee does not cover damages from accident, abuse, neglect, alterations, improper usage, normal wear & tear or failure to provide reasonable care. To validate your warranty you must fill out and return your warranty registration by regular mail or e-mail, within 30 days of purchase. All warranty claims will be handled through Zeagle, or an authorized Zeagle Dealer.

 

N2iTion Dive Computer-

Warranty

Zeagle warrants that Zeagle N2ition dive computers purchased from authorized Zeagle dealers shall be free from defects in materials and workmanship under normal sport, skin and scuba diving use with proper maintenance and care for a period of two (2) years from date of original purchase. Under this limited warranty, Zeagle will either repair or replace, at the sole option of Zeagle, any original equipment or parts that fail to perform as intended. When this limited warranty is in force, it will cover the cost of necessary replacement parts. Labor and shipping charges are not included and must be paid by you. You must save the original purchase receipt as proof of purchase. This limited warranty applies only to the original purchaser and is not transferable. Zeagle makes no warranty or representation regarding the performance of any products used in conjunction with Zeagle’s products. This Limited warranty applies only to N2ition computers sold through authorized Zeagle dealers.

This limited warranty shall be void if the computer has been altered, neglected, misused, abused, lost, or changed. The warranty applies only to normal sport, skin, or scuba diving use.

This limited warranty shall be void if repairs are performed by anyone other than an authorized Zeagle dealer. Equipment in question should be returned, prepaid, to your authorized Zeagle dealer, or Zeagle, along with a clear copy of the original reciept. Before sending any equipment to Zeagle directly, you must first obtain a Return Authorization Number from Zeagle. This warranty gives you specific legal rights, and you may also have other rights which vary state to state.

 

Instruments-

Zeagle warrants that Zeagle Instruments (gauges, consoles) purchased from authorized Zeagle dealers shall be free from defects in materials and workmanship under normal sport, skin and scuba diving use with proper maintenance and care for a period of two (2) years from date of original purchase. Under this limited warranty, Zeagle will either repair or replace, at the sole option of Zeagle, any original equipment or parts that fail to perform as intended. When this limited warranty is in force, it will cover the cost of necessary replacement parts. Labor and shipping charges are not included and must be paid by you. You must save the original purchase receipt as proof of purchase. This limited warranty applies only to the original purchaser and is not transferable. Zeagle makes no warranty or representation regarding the performance of any products used in conjunction with Zeagle’s products. This Limited warranty applies only to products sold through authorized Zeagle dealers.

This limited warranty shall be void if the Instruments have been altered, neglected, misused, abused, lost, or changed. The warranty applies only to normal sport, skin, or scuba diving use.

Warranty does not extend to plastic gauges faces, rubber boots, HP hoses, O-rings, batteries, hose fitting corrosion, or chrome loss.

This limited warranty shall be void if repairs are performed by anyone other than an authorized Zeagle dealer. Equipment in question should be returned, prepaid, to your authorized Zeagle dealer, or Zeagle, along with a clear copy of the original receipt. Before sending any equipment to Zeagle directly, you must first obtain a Return Authorization Number from Zeagle. This warranty gives you specific legal rights, and you may also have other rights which vary state to state.

 

Masks, Fins, Snorkels & Accessories-

1- YEAR LIMITED WARRANTY

Zeagle warrants that Zeagle (Masks, Fins, Snorkels, Bags, Accessories, Apparel) purchased from authorized Zeagle dealers shall be free from defects in materials and workmanship under normal sport, skin and scuba diving use with proper maintenance and care for a period of one (1) year from date of original purchase. Under this limited warranty, Zeagle will either repair or replace, at the sole option of Zeagle, any original equipment or parts that fail to perform as intended. When this limited warranty is in force, it will cover the cost of necessary replacement parts. Labor and shipping charges are not included and must be paid by you. You must save the original purchase receipt as proof of purchase. This limited warranty applies only to the original purchaser and is not transferable. Zeagle makes no warranty or representation regarding the performance of any products used in conjunction with Zeagle’s products. This Limited warranty applies only to these products sold through authorized Zeagle dealers.

This limited warranty shall be void if the product has been altered, neglected, misused, abused, lost, or changed. The warranty applies only to normal sport, skin, or scuba diving use.

This limited warranty shall be void if repairs are performed by anyone other than an authorized Zeagle dealer. Equipment in question should be returned, prepaid, to your authorized Zeagle dealer, or Zeagle, along with a clear copy of the original receipt. Before sending any equipment to Zeagle directly, you must first obtain a Return Authorization Number from Zeagle. This warranty gives you specific legal rights, and you may also have other rights which vary state to state.

In 2009 we began serializing the bladder assembly of our BCs. To find the serial number look at the left side (your right if you were wearing the BC) in between the vest and bladder. Roughly where the top tank band is inserted into the vest you should see a 1.5" long white tag with the serial number stamped onto it. If you do not see this tag you can select "My product does not have a serial number" when registering your BC.

All Zeagle Heavy-Duty Ballistic BCs (Ranger, Ranger LTD, Tech, 911, SAR) as well as backplate systems, can be used with twin tanks. The easiest method is to use the Twin Cylinder Mounting Plates. Click here for a page that shows how.
Click here for an instructional video on setting your BC up for Twin Cylinders

If you are a diving retailer interested in becoming a Zeagle dealer, please contact Zeagle directly (see contact information at the bottom of the page) for dealership requirements and to request an application.

For many years Zeagle distributed several regulators manufactured by the U.K based Apeks factory. These were labeled with both Zeagle and Apeks brands. The Zeagle/Apeks regulators were great products and developed quite a following. In the late 90's Zeagle was also developing a more advanced regulator design which had an improved internal structure and a higher performance, more durable high pressure valve. About the same time the French company Air Liquide (which owns the Aqua Lung/ U.S. Divers/ Sea Quest group) purchased a majority of the Apeks factory. The eventual result of this purchase was that the regulator models formerly distributed by Zeagle began to be sold through the Aqua-Lung and Sea Quest lines. Zeagle's regulator line migrated to the newer models, as we intended. So the "old" Zeagle regulators were indeed Apeks manufactured, while the Zeagle regulators since 2000 have been the newer designs, produced in our own factory in Florida.